Scanner Maintenance

  • Fujitsu authorized technicians
  • Improves uptime for scan quotas and deadlines
  • Maintenance training for new employees
  • Eliminates unbudgeted repairs
  • Increases capital equipment longevity
  • Priority telephone support for faster resolutions

Choose the right level of service based on your scanning needs. If you need more information, please send an email to sales@iqfujitsu.com. We will help you choose the correct coverage today.

ScanCare is a Fujitsu premium scanner service and one of the most comprehensive service programs in the industry. It combines preventative maintenance, scanner consumables and training with the Basic on-site service option that includes spare parts, labor and technician travel. ScanCare is available as an upgrade to the existing standard Limited Warranty.

ScanCare, Post-Warranty is available as an upgrade to the existing standard Limited Warranty and may be purchased in single or multi-year increments.

ScanCare Service Advantages

  • Provides preventative maintenance that improves scanner performance and productivity
  • Convenient delivery of consumables kit(s) gives you what you need, when you need it
  • Reduces unnecessary service calls by offering training in scanner product features and routine maintenance
  • Helps improve on-site technician arrival time with 4-hour and 24/7 response time options

Basic, in-warranty on-site service for Fujitsu Scanners upgrades the standard, limited warranty on certain models to a full 12 months of on-site service. The basic option includes parts, labor, travel and a cleaning event. Basic, post-warranty is available after the limited warranty timeframe and can be purchased in single or multi-year increments.

Advantages of basic scanner service

  • Includes spare parts, labor and travel for service of verified hardware failure
  • Single cleaning event included to maintain peak scanner performance
  • Protects your scanner investment and avoids unexpected repair costs
  • Helps reduce downtime with 4-hour and 24/7 response time options